This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to retrieve email from gmail.com using thunderbird client.

  • 1 ŋuɖoɖo
  • 0 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ Matt

more options

When I open thunderbird, I am not able to access gmail.com to get email. I get this message: "Login to server imap.gmail.com with username [edited] @gmail.com failed."

I recently had to change my google password to a new one, which I did. That allowed me to get back into my google account, but now my thunderbird access to my email address at google is not working.

Thanks, Marc

When I open thunderbird, I am not able to access gmail.com to get email. I get this message: "Login to server imap.gmail.com with username [edited] @gmail.com failed." I recently had to change my google password to a new one, which I did. That allowed me to get back into my google account, but now my thunderbird access to my email address at google is not working. Thanks, Marc

James trɔe

Ŋuɖoɖo si wotia

All Replies (1)

more options

Ɖɔɖɔɖo si wotia

delete the passwords Thunderbird has for your account. https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb