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When I try to search on Amazon my screen goes black

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When I get into Amazon from the Firefox browser and try to search products on Amazon I get a black screen

When I get into Amazon from the Firefox browser and try to search products on Amazon I get a black screen

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Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104 What security software are you running? I'm not having this issue. see screenshot