This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

a website wont load on normal but will on private mode

  • 3 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • 20 views
  • Nuɖoɖo mlɔetɔ jonzn4SUSE

more options

the website channel 4 wont load and videos wont play on the normal firefox. it was fine a couple of weeks ago. if i load the website in private window, it works fine wiht no issue.

the website channel 4 wont load and videos wont play on the normal firefox. it was fine a couple of weeks ago. if i load the website in private window, it works fine wiht no issue.

All Replies (3)

more options

Sounds like an add-on issue. A full browser screenshot would be nice.

more options

Ɖɔɖɔɖo si wotia

more options

Site loads for me, but with no account I cannot play videos. see screenshot