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"Not Responding"

  • 7 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 3 views
  • Nuɖoɖo mlɔetɔ Wayne Mery

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I am using Win10, Thunderbird 115.2.0. When deleting new emails, thunderbird is very slow, get message "Not Responding" does not occur every time but more often than not Thanks

I am using Win10, Thunderbird 115.2.0. When deleting new emails, thunderbird is very slow, get message "Not Responding" does not occur every time but more often than not Thanks

Ŋuɖoɖo si wotia

All Replies (7)

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What is your anti-virus software?

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Norton 360, already tried disabling, no joy

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Try to start Windows 10 in safe mode with networking enabled.

Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.

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NO Joy............. Thanks for suggestion

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Ɖɔɖɔɖo si wotia

https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems has a fairly comprehensive list of items to check.

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after clearing all data, deleted messages, trash, etc the problem is solved.......... Many Thanks for all who gave me suggestions!!!

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How many messages were in trash? Which action do you think resolved it?