This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Printing function on Thunderbird has suddenly gone wrong

  • 1 ŋuɖoɖo
  • 0 masɔmasɔ sia le wosi
  • 3 views
  • Nuɖoɖo mlɔetɔ sfhowes

goldiedr
goldiedr
more options

My father has used Thunderbird for 3 years fine. 10 days ago, the printing went wrong.

The only printer visible is Print to pdf - the local printer is not an option.

Also, once he opens Thunderbird, the printer function on Excel and Word vanishes; i.e. befofe he opens Thunderbird, he can print from Excel and Word; right after he opens Thunderbird, 'No printer installed' is the message on those programmes.

Can anyone please explain why, and give a solution?

He has version 102.15.1 on Windows 11.

Thanks

My father has used Thunderbird for 3 years fine. 10 days ago, the printing went wrong. The only printer visible is Print to pdf - the local printer is not an option. Also, once he opens Thunderbird, the printer function on Excel and Word vanishes; i.e. befofe he opens Thunderbird, he can print from Excel and Word; right after he opens Thunderbird, 'No printer installed' is the message on those programmes. Can anyone please explain why, and give a solution? He has version 102.15.1 on Windows 11. Thanks

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Does resetting the printer settings help?

https://support.mozilla.org/en-US/questions/1423906