This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Search shortcuts have been changed by ff or ???

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ Chris

Chris
Chris
more options

I have FF set up to use only DDG. Part of this setup is that I have removed all other search engines from search options. Today Oct 7, 2023, when I booted up things were normal. About an hour ago I entered a search term in the browser and the search result came up on google. That should not be possible. I checked my settings and sure enough google has been added and placed atop DDG. Furthermore google cannot be removed when selected, the remove button is greyed out. The remove button is not greyed out when DDG is selected. !? What happened and how do I fix it?

I have FF set up to use only DDG. Part of this setup is that I have removed all other search engines from search options. Today Oct 7, 2023, when I booted up things were normal. About an hour ago I entered a search term in the browser and the search result came up on google. That should not be possible. I checked my settings and sure enough google has been added and placed atop DDG. Furthermore google cannot be removed when selected, the remove button is greyed out. The remove button is not greyed out when DDG is selected. !? What happened and how do I fix it?

Ŋuɖoɖo si wotia

The Remove button is grayed for me for the Default search engine selected further up on the "Settings -> Search" page, i.e if Google is selected then Remove Google is grayed and if DDG is selected then Remove DDG is grayed.

You can check for issues with the search engine database and rename/remove search.json.mozlz4 in the Firefox profile folder with Firefox closed to rebuild the search engines registry.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (3)

Chris
Chris Biabia la
more options

Addendum. I removed FF and reinstalled it. Google is still the primary search engine and cannot be removed. I am not OK with this at all!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Ɖɔɖɔɖo si wotia

The Remove button is grayed for me for the Default search engine selected further up on the "Settings -> Search" page, i.e if Google is selected then Remove Google is grayed and if DDG is selected then Remove DDG is grayed.

You can check for issues with the search engine database and rename/remove search.json.mozlz4 in the Firefox profile folder with Firefox closed to rebuild the search engines registry.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

Chris
Chris Biabia la
more options

OK THANK YOU. I did not see until after I tried remove search.json.mozlz4 the selected preferred search engine on the settings page. Once I chose DDG G could be removed. I have no memory of ever using that function previously. I must have no? Anyway this is solved.