This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Firefox crashing at every launch

  • 4 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ alex.smith

alex.smith
alex.smith
more options

every time we try to launch Firefox it crashes on us. we have tried uninstalling and re-installing the latest version and also Revo uninstall.

every time we try to launch Firefox it crashes on us. we have tried uninstalling and re-installing the latest version and also Revo uninstall.

All Replies (4)

zeroknight
zeroknight
more options

Are you able to start it in Troubleshoot Mode by holding down the Shift key on startup?

alex.smith
alex.smith Biabia la
more options

it crashes as well

zeroknight
zeroknight
more options

Does it show a crash dialog?

Does it work if you rename firefox.exe?

alex.smith
alex.smith Biabia la
more options

there is one that can be submitted. which the submit crash report seems to be working. what would i rename it to be?