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Emails will not download in Thunderbird

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bold textMy emails will not download. Optimum or Comcast or the Geek Squad will not help with 3rd party users. I dont know how to get them to download. I am using a computer that is stationed in Florida, so it has not been used in 9 months.

'''bold text'''My emails will not download. Optimum or Comcast or the Geek Squad will not help with 3rd party users. I dont know how to get them to download. I am using a computer that is stationed in Florida, so it has not been used in 9 months.

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This browser support. Here is Thunderbird. https://support.mozilla.org/en-US/questions/thunderbird

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This link does not tell me what to do. Did get an error message Component returned failure code: 0x80004005 (NS, ERROR_FAILURE) (nsMsgAccountManager.createIncomingServer) Whatevver this means ! I can send an o/b message and it goes to both Sent file and my I phone, but still will not download on computer. I have the correct port numbers. Can you help?

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I've moved the thread to Thunderbird support.