This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Folder names missing in Thunderbird account

  • 1 ŋuɖoɖo
  • 0 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ Wayne Mery

mbasmaji
mbasmaji
more options

I downloaded the update for Thinderbird & donated money to thunderbird and after that download all my files are missing on the left hand sidebar. I have downloaded thunderbird again and still missing now I have a bunch of empty folders with long #s associated to them.. How do I recover the folders again? Urgent! Need help.

I downloaded the update for Thinderbird & donated money to thunderbird and after that download all my files are missing on the left hand sidebar. I have downloaded thunderbird again and still missing now I have a bunch of empty folders with long #s associated to them.. How do I recover the folders again? Urgent! Need help.
Screen ƒe photowo kpe ɖe eŋu

Wayne Mery trɔe

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Does the original folder name contain special characters? https://bugzilla.mozilla.org/show_bug.cgi?id=124287