This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No longer receiving email in Thunderbird 115.6.0 (64-bit) on Windows 8

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 9 views
  • Nuɖoɖo mlɔetɔ david

more options

5 days ago I quit receiving email on my desktop version of Thunderbird (TB). I have checked with my ISP. They have not changed anything on the server. Mail is still getting to the server. My password has not changed. I use Sophos antivirus. I disabled it, but continued to not receive email. Please advise.

5 days ago I quit receiving email on my desktop version of Thunderbird (TB). I have checked with my ISP. They have not changed anything on the server. Mail is still getting to the server. My password has not changed. I use Sophos antivirus. I disabled it, but continued to not receive email. Please advise.

All Replies (1)

more options

You didn't mention any messages you may be receiving.