This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

V 91.13.1 not saving passwords

  • 1 ŋuɖoɖo
  • 0 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ david

mail2131
mail2131
more options

Thunderbird 91.13.1 64 bit will not save passwords. I check the box to do so. I just upgraded from Thunderbird v4 9 32 bit Using a windows 10 machine

Thunderbird 91.13.1 64 bit will not save passwords. I check the box to do so. I just upgraded from Thunderbird v4 9 32 bit Using a windows 10 machine

All Replies (1)

david
david
  • Top 10 Contributor
more options

I suggest looking at profile in Windows File Explorer to see if the prefs.js file is being updated (by checking date). It may be that an antivirus or other software is preventing thunderbird from updating files. If you see multiple copies of prefs.js, that would be an indicator. If you're unsure how to locate profile, click help>troubleshootinginformation, scroll down to 'profile folder' and click 'open folder'