This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Version 115.13.0 Not counting unread messages correctly

more options

Just updated to 115.13.0. I had three unread messages and this showed correctly in my task bar icon. I click on one of the messages to read it and the counter showed no nread messages.

This continues to happen. It shows 10 unread messages but as soon as I read one of them the number of unread disappears in the taskbar icon. I am missing some of my emails because of this since I never know if there are new messages.

How can I fix this?

Thanks

Just updated to 115.13.0. I had three unread messages and this showed correctly in my task bar icon. I click on one of the messages to read it and the counter showed no nread messages. This continues to happen. It shows 10 unread messages but as soon as I read one of them the number of unread disappears in the taskbar icon. I am missing some of my emails because of this since I never know if there are new messages. How can I fix this? Thanks

david.abineri trɔe

All Replies (4)

more options

Does this reproduce with version 128?

Helpful?

more options

How do I obtain ver 128?

Thanks

Helpful?

more options

I found v128. The same issue is there. It is not fixed yet.

Helpful?

more options

Problem solved. Under SETTING, Incoming Mail, Set App Icon Options.

Helpful?

Bia biabia

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.