This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Random E-mails missing from Inbox

  • 1 ŋuɖoɖo
  • 0 masɔmasɔ sia le wosi
  • Nuɖoɖo mlɔetɔ viking2

more options

I have a gmail account and all E-mails are forwarded to a roadrunner account. The E-mails in the roadrunner account are downloaded using POP3.

I am now setting up Thunderbird, and connect it to the roadrunner account using IMAP. For some reason, several forwarded E-mails in roadrunner Thunderbird Inbox are missing. They are, however, showing on the roadrunner Server. (They are also still in the gmail account).

To troubleshoot, is there some way to "refresh" the inbox or download the messages again??

I am running Betterbird v. 115.14.0-bb31 (64-bit) - Portable

I have a gmail account and all E-mails are forwarded to a roadrunner account. The E-mails in the roadrunner account are downloaded using POP3. I am now setting up Thunderbird, and connect it to the roadrunner account using IMAP. For some reason, several forwarded E-mails in roadrunner '''Thunderbird Inbox ''' are missing. They are, however, '''showing on the roadrunner Server'''. (They are also still in the gmail account). To troubleshoot, is there some way to "refresh" the inbox or download the messages again?? I am running Betterbird v. 115.14.0-bb31 (64-bit) - Portable

viking2 trɔe

All Replies (1)

more options

To respond to my own post: I hit F5 while have the roadrunner inbox selected, but no new E-mails showed up. (However the statusbar shows that E-mails in the gmail account were downloaded...!?).

I closed and reopened Thunderbird (Betterbird). The E-mail are now there in the roadrunner inbox..

I don't understand; do I need to close/reopen Thunderbird periodically to get missing E-mails..??

Helpful?

Bia biabia

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.