This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can not add an email account on mac mini os14.6.1 via Octimum.net as Suddenlink.net

Joe Redd
Joe Redd
more options

I would like to connect to Suddenlink.net via Optimum.net. It does show up on Optimum.net account on web page. I have a screen shot of the constant results of my days of efforts. I have two other connections via gmail.com and it works fine. I have people who are still using Suddenlink emails to me and I would like to see them on Thunderbird. Thanks for the fine software and any help with this. //... Joe

I would like to connect to Suddenlink.net via Optimum.net. It does show up on Optimum.net account on web page. I have a screen shot of the constant results of my days of efforts. I have two other connections via gmail.com and it works fine. I have people who are still using Suddenlink emails to me and I would like to see them on Thunderbird. Thanks for the fine software and any help with this. //... Joe
Screen ƒe photowo kpe ɖe eŋu

All Replies (1)

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi Joe Redd:

I don't have a suddenlink email account so I can't test this for you but based on: https://www.getmailbird.com/setup/access-suddenlink-net-via-imap-smtp (which is a 3rd party site so it could be wrong!) it looks like your settings are incorrect.

1. I believe username should be: wa8sie@suddenlink.net instead of wa8sie

2. And the imap hostname should be: imap.suddenlink.net instead of mail.optimum.net

3. And the SMTP hostname should be: smtp.suddenlink.net instead of mail.optimum.net

If the above does not work, please contact suddenlink support and ask them for the correct settings

Cheers!

...Roland

Helpful?

Bia biabia

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.