This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozzila freezing

  • 2 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • Nuɖoɖo mlɔetɔ jnemecky

jnemecky
jnemecky
more options

Hello, last two days I encounter repeatedly this problem - after like 5-10mins of using firefox, it just freezes or responds super slow and RAM usage progressively increases, I must shut it down via task manager. It started doing this 2 days ago and no, this is not caused by lack of performance, I have 2x1TB M.2 SSDs, Intel Core i7 11800H and RTX 3070, HP laptop. Im using firefox for like 8 years now and never had problem with it, but now its inusable. I tried Chrome and everything works just fine. It must be in browser itself. Can you help please? Thanks.

Hello, last two days I encounter repeatedly this problem - after like 5-10mins of using firefox, it just freezes or responds super slow and RAM usage progressively increases, I must shut it down via task manager. It started doing this 2 days ago and no, this is not caused by lack of performance, I have 2x1TB M.2 SSDs, Intel Core i7 11800H and RTX 3070, HP laptop. Im using firefox for like 8 years now and never had problem with it, but now its inusable. I tried Chrome and everything works just fine. It must be in browser itself. Can you help please? Thanks.

All Replies (2)

poljos
poljos
  • Top 25 Contributor
more options

Vždy se doporučuje začít tady: Diagnostika problémů s Firefoxem pomocí režimu řešení potíží

Helpful?

jnemecky
jnemecky Biabia la
more options

To jsem již prošel a včera jsem reinstaloval celé Windows 11 a problém stále přetrvává, přičemž na tomto laptopu tento problém se za 3 roky neobjevil ani jednou, takže to musí být ve firefoxu. No bohužel, je na čase dát firefoxu sbohem.

I already did that and I even reinstalled whole Windows 11 and problem is still there. Firefox worked just fine for 3 years on this laptop, so it must be in firefox itself. Sadly now's time to say goodbye to Firefox.

Helpful?

Bia biabia

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.