This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird just updated and most of my e-mails became unreadable

  • 3 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • 17 views
  • Nuɖoɖo mlɔetɔ cahwhite

cahwhite
cahwhite
more options

This is what most of my received e-mail messages now look like:

<td align=3D"left" bgcolor=3D"#ED3B30">

Some e-mails can still be read but the message is from a previously deleted e-mail and is not what the current e-mail is about. (A message from a previous e-mail has been inserted into the body of the new e-mail and the info. in the new e-mail has vanished.)

Can someone help me? Thank you.

This is what most of my received e-mail messages now look like: <td align=3D"left" bgcolor=3D"#ED3B30"> <a href=3D"http://link.loyalty.redrobin.com/ls/click?upn=3Du001.wUM4R5W0= zrDSDItpXuBqugTMpSorAHcIwsXvA4K-2FnKF6bo9BCdzvz2Bu3QCgEYRInvC4dCNMjgIA7l-2B= XPz3HPhPYe-2FnEytYbblFPbxpL5LY-3DFZgW_dqnvyCqcK5HqBMmkgPKIyGBpJ0YnrcXh5jJKG= AIP80OCE7TKLT4moujp0yEm-2FxwQt29KPmWXoBvcBtfVAAnkKds27np2O6ZvsckgRHqE0aohmz= Some e-mails can still be read but the message is from a previously deleted e-mail and is not what the current e-mail is about. (A message from a previous e-mail has been inserted into the body of the new e-mail and the info. in the new e-mail has vanished.) Can someone help me? Thank you.

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

right click the folder, select properties from the menu and then the repair button.

Helpful?

cahwhite
cahwhite Biabia la
more options

Aren't you brilliant!! Thank you so much. That fixed 95% of the problem. In a few cases, the info. in the body of the e-mail has been switched. For example, the e-mail from my town telling me about the upcoming election shows information about an upcoming meeting at my church. The election info. has vanished and the previously deleted church's e-mail's information was substituted in its place. However, I can live without a few e-mails I think. thanks again.

Helpful?

cahwhite
cahwhite Biabia la
more options

I did what Matt said to do yesterday and it fixed the problem. All day today my messages arrived perfectly. then all of a sudden at 5 p.m. (PT), they all became scrambled again. I did the fix three times and it did not repair my e-mails so I could read them. Below is the beginning of one of the scrambled e-mails. Any suggestions? 

                                      3D



                           </td>
                       </tr>
                   </tbody></table>
               </td>
           </tr>
   </tbody>
</table>

Helpful?

Bia biabia

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.