This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

website issues

  • 1 ŋuɖoɖo
  • 0 masɔmasɔ sia le wosi
  • Nuɖoɖo mlɔetɔ NoahSUMO

more options

What is happening with Firefox? I have not been able to access my Virgin Media email for two weeks now. Cannot accept cookies for online banking - it flashes up and disappears before I can click accept. Now cannot log in to my library account. No problem with any of these issues on Bing

What is happening with Firefox? I have not been able to access my Virgin Media email for two weeks now. Cannot accept cookies for online banking - it flashes up and disappears before I can click accept. Now cannot log in to my library account. No problem with any of these issues on Bing

All Replies (1)

more options

On Oct 15, the Firefox team released a new version called 131.0.3. They found out about the online banking not accepting cookies and fixed it quickly. The Virgin Media email might also be related to the cookies issues at the bank site.

Try downloading the new version and testing both sites to let us know if they are working again: https://download.mozilla.org/?product=firefox-latest-ssl&os=win64&lang=en-US

Helpful?

Bia biabia

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.