This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem With Firefox Setup

  • 2 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • Nuɖoɖo mlɔetɔ mawaw

mawaw
mawaw
more options

I am currently using Microsoft Edge and am looking for a new browser to use. I went through the trouble twice now in setting up Firefox the way I want to work and for it to open certain bookmarks every time I open it. But 2 times now I have closed Firefox and reopened it and each time it not only fails to open the bookmarks I have setup, it also loses the other settings I setup and acts like I am setting it up for the first time. If I can't get this problem fixed I guess I will start looking at other browsers.

Thanks, Mark

I am currently using Microsoft Edge and am looking for a new browser to use. I went through the trouble twice now in setting up Firefox the way I want to work and for it to open certain bookmarks every time I open it. But 2 times now I have closed Firefox and reopened it and each time it not only fails to open the bookmarks I have setup, it also loses the other settings I setup and acts like I am setting it up for the first time. If I can't get this problem fixed I guess I will start looking at other browsers. Thanks, Mark

All Replies (2)

markwarner22
markwarner22
more options

That sounds more like a corrupted Firefox install. Did you verify it was working before doing any custom changes? And what setup are you referring to? Steps you did with your setup.

Helpful?

mawaw
mawaw Biabia la
more options

When I wanted to switch back from Edge to Firefox, I updated it to the newest version. Now every time I turn off my computer and back on the next day Firefox is forgetting the changes I made in Settings. When I open it each morning, it pops up a splash screen like I had just downloaded it for the first time and wants me to answer questions such as would I like to import bookmarks and passwords from another browser. I have already imported my favorites from Microsoft Edge. None of the bookmarks I want it to open show up and everything in Settings is changed back to default.

Helpful?

Bia biabia

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.