This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Browsing data and Cookies. Not deleting.

  • 1 ŋuɖoɖo
  • 0 masɔmasɔ sia le wosi
  • Nuɖoɖo mlɔetɔ strewth101

more options

Hey all. Please help.

Periodically I delete my cookies and site data thus... Preferences/Privacy & Security/Cookies and Site Data/Clear Data. I used to use an add on for this but it stopped working.

Today it says I have "Temporary and cached files 1.3 MB". But it says that after Clear Data. It says it after I quit and restart Firefox. And I still says it after restart the computer. My Manage Data... and Manage Exceptions... boxes are empty. I have tried running Antivirus Zap Pro, which doesn't find anything sinister. How can I get rid of it... whatever it is? Can I access the folder and delete it manually?

I'm on an old Macbook Air, running Monterey. With the latest Firefox 132.0.2

Thanks in advance.

Hey all. Please help. Periodically I delete my cookies and site data thus... Preferences/Privacy & Security/Cookies and Site Data/Clear Data. I used to use an add on for this but it stopped working. Today it says I have "Temporary and cached files 1.3 MB". But it says that after Clear Data. It says it after I quit and restart Firefox. And I still says it after restart the computer. My Manage Data... and Manage Exceptions... boxes are empty. I have tried running Antivirus Zap Pro, which doesn't find anything sinister. How can I get rid of it... whatever it is? Can I access the folder and delete it manually? I'm on an old Macbook Air, running Monterey. With the latest Firefox 132.0.2 Thanks in advance.
Screen ƒe photowo kpe ɖe eŋu

Ŋuɖoɖo si wotia

Ahahh. I sorted my own problem.

I ran a "Maintenance and optimization tool" called Onyx. I set it to clean everything, including site data. And it did. Thanks Onyx.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (1)

more options

Ɖɔɖɔɖo si wotia

Ahahh. I sorted my own problem.

I ran a "Maintenance and optimization tool" called Onyx. I set it to clean everything, including site data. And it did. Thanks Onyx.

Helpful?

Bia biabia

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.