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remembering passwords in Thunderbird Windows11

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  • 1 masɔmasɔ sia le esi
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  • Nuɖoɖo mlɔetɔ bill.marshall

bill.marshall
bill.marshall
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I'm having trouble with Thunderbird on my new Windows11 laptop. I've used Thunderbird for years and years on the old Windows10 one, but can't get it to work right on the new one. The version info it gives is "128.4.4esr (64-bit)"

Specifically two problems. (1) Every time it starts it asks for my yahoo server's password. Even though I check the box asking it to remember it, it doesn't. Under Settings->Privacy&Security (under Passwords)->SavedPasswords, the list is empty. (2) Second problem (may be same as first, but in a different form) Whenever I try to send an email message, it fails. It waits a long long time and then gives a popup saying "Login to server smtp.mail.yahoo.com with username bill.marshall@verizon.net failed." It gives me an option to enter a new password, and if I click there it doesn't let me enter the password again, just re-tries, again waits a long long time, then gives the same error popup. When I cancel, it gives a new popup saying to check the password and verify the 'Authentication method' in Account Settings (which I have done, and all looks OK).

Thanks Bill Marshall, bill.marshall@verizon.net

I'm having trouble with Thunderbird on my new Windows11 laptop. I've used Thunderbird for years and years on the old Windows10 one, but can't get it to work right on the new one. The version info it gives is "128.4.4esr (64-bit)" Specifically two problems. (1) Every time it starts it asks for my yahoo server's password. Even though I check the box asking it to remember it, it doesn't. Under Settings->Privacy&Security (under Passwords)->SavedPasswords, the list is empty. (2) Second problem (may be same as first, but in a different form) Whenever I try to send an email message, it fails. It waits a long long time and then gives a popup saying "Login to server smtp.mail.yahoo.com with username bill.marshall@verizon.net failed." It gives me an option to enter a new password, and if I click there it doesn't let me enter the password again, just re-tries, again waits a long long time, then gives the same error popup. When I cancel, it gives a new popup saying to check the password and verify the 'Authentication method' in Account Settings (which I have done, and all looks OK). Thanks Bill Marshall, bill.marshall@verizon.net

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bill.marshall
bill.marshall Biabia la
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Update 12/11: Both problem are fixed. Second problem was the Outgoing Server (SMTP) in the account settings. Changed from "Verizon Online smtp.mail.yahoo.com (Default)" to "Use Default Server" and now it is OK. I think the default server is smtp.mail.yahoo.com (???). I'm still not sure the two different settings are different, but they must be because now it is OK.

The first problem, of Thunderbird not remembering the yahoo server password, is apparently a problem that has been reported many many times in the past; https://kb.mozillazine.org/Password_not_remembered_-_Thunderbird gave six solutions, none of which helped. One support.mozilla.org entry suggested deleting (from the profile folder) secmod.db and restarting, and that fixed the problem. Others that did not work suggested deleting key3.db, deleting key4.db, or deleting cert9.db.

Helpful?

Bia biabia

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