This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Under Tools the Clear Recent History line is in shaded type and can't be accessed

  • 1 ŋuɖoɖo
  • 0 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ rjohnson19

more options

In the dropdown menu under Tools the Clear Recent History option is in lighter type and cannot be accessed. Please advise.

This happened

Every time Firefox opened

== I just tried to clear history

In the dropdown menu under Tools the Clear Recent History option is in lighter type and cannot be accessed. Please advise. == This happened == Every time Firefox opened == I just tried to clear history

All Replies (1)

more options

Check that you do not start Firefox in Private Browsing mode (Tools > Stop Private Browsing is grayed)

From the menu bar: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history Uncheck: [ ] "Automatically start Firefox in a private browsing session"

You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"

You can't clear your recent history in Private Browsing - Use Firefox without saving history mode, because there isn't any new history being kept.