This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can view TV episodes if I use Internet Explorer but cannot with Mozilla Firefox . Why?

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 7 views
  • Nuɖoɖo mlɔetɔ Morbus

more options

When I access Internet with Mozilla Firefox and then go to ABC.com to watch a TV episode, the loading symbol just keeps going around and around. If I access using Windows Internet Explorer, I can load a view TV episodes just fine. Why can't I use Mozilla Firefox successfully?

URL of affected sites

http://www/ABC.com

When I access Internet with Mozilla Firefox and then go to ABC.com to watch a TV episode, the loading symbol just keeps going around and around. If I access using Windows Internet Explorer, I can load a view TV episodes just fine. Why can't I use Mozilla Firefox successfully? == URL of affected sites == http://www/ABC.com

All Replies (1)

more options

Hello Mary.

It's possible that you don't have the necessary plugins installed. Contact ABC for support about which plugins you need, or install the plugins that your Internet Explorer already has installed.

Or you may be having a problem with some extension that is hindering your Firefox's normal behavior. Have you tried disabling all extensions (just to check), to see if Firefox goes back to normal?