This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Firefox will not open because of a "nssutil3.dll" error. How can I back up my bookmarks when Firefox will not open?

  • 1 ŋuɖoɖo
  • 7 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ the-edmeister

AnonymousUser
AnonymousUser
more options

Firefox would not open because of a "nssutil3.dll " problem. I've researched the problem, and I am using Norton 360 which is not a known antivirus program that deletes the file as a trojan. I want to uninstall and reinstall firefox, but first I want to make sure my book marks are safe.

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; Tablet PC 2.0)

Firefox would not open because of a "nssutil3.dll " problem. I've researched the problem, and I am using Norton 360 which is not a known antivirus program that deletes the file as a trojan. I want to uninstall and reinstall firefox, but first I want to make sure my book marks are safe. == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; Tablet PC 2.0)

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

See this: http://support.mozilla.com/en-US/kb/Backing+up+your+information