This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I recentley installed a new router. After intallation, everytime I try to use the awesomebar for search, it directs me to a "Bresnan Search" page (Bresnan is ISP). Awesomebar also doesn't retain a history for more than 24hrs. Any thoughts

  • 3 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 8 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

Windows 7 home premium. Latest version of fire fox.

Windows 7 home premium. Latest version of fire fox.

All Replies (3)

more options

Does this occur only with a one-word search? If you put a single word in the location bar, Firefox usually will first see whether www.yourword.com is a valid address. This can be intercepted by your ISP and redirected to the ISP's preferred search page. However, with a multi-word search, Firefox normally will direct it to Google.

You might be able to change your ISP's search behavior, but how exactly to do that would depend on the configuration options your ISP has given to you.

As for losing history after 24 hours, if you have set Firefox to remember a lot of history and you have not set Firefox to clear history when it closes, then some external program might be clearing your history. System "cleaners" and security software sometimes do that.

more options

It does it no matter what I type in. Seems to remember it if I google it first, but I still can't just type ti in and hit enter. I must arrow down in the pull down menu.

I'm guessing this is the router. I'm currently on wi fi at school and the problem is gone. Anyone had similar problems with a Belkin router?

more options

If your ISP automatically redirects in case of a DNS look up failure then you need to contact your ISP and ask for alternative DNS servers that do not redirect.

See http://en.wikipedia.org/wiki/DNS_hijacking


Your plugins list shows outdated plugin(s) with known security and stability risks.

  • Next Generation Java Plug-in 1.6.0_14 for Mozilla browsers

Update the Java plugin to the latest version.

cor-el trɔe