This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Chatroom applet turns black when attempting to load

  • 2 ŋuɖoɖowo
  • 19 masɔmasɔ sia le wosi
  • 12 views
  • Nuɖoɖo mlɔetɔ Manuel

dashton
dashton
more options

Firefox 3.16.10.

I am able to log into the site, then when the chat window/applet is loading at some point it turns black.

I have updated Java, found a Java Virtual Machine download, removed older versions of Java console but no change.

Firefox 3.16.10. I am able to log into the site, then when the chat window/applet is loading at some point it turns black. I have updated Java, found a Java Virtual Machine download, removed older versions of Java console but no change.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to enable "Direct Connection" in the Java Control Center:
Control Panel > Java > General tab > "Network Settings...": "Direct Connection" (enable)

See also http://kb.mozillazine.org/Java

Manuel
Manuel
more options

I went to Control Panel -> Java -> Advanced -> expand Security, go to -> General and checked the box that said "Use SSL 2.0 compatible ClientHello format" and everything started to work as normal. You should give it a try but I'm not a computer expert.