This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In Earthlink web mail, when I print an email the body of the email is in some kind of code or symbols. But not in Explorer

  • 1 ŋuɖoɖo
  • 4 masɔmasɔ sia le wosi
  • 7 views
  • Nuɖoɖo mlɔetɔ the-edmeister

more options

The header of the email prints fine but the text or body of the email is in some kind of code or a jumble of symbols

The header of the email prints fine but the text or body of the email is in some kind of code or a jumble of symbols

All Replies (1)

more options

You could try the reset described here, but that probably won't help you.
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Probably caused by this Bug in Firefox.
https://bugzilla.mozilla.org/show_bug.cgi?id=454532
(Please don't comment in that Bug report unless you can provide a patch to fix the problem.)
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html