We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

can I download to disk to install on another computer

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 5 views
  • Nuɖoɖo mlɔetɔ cor-el

jhskolnick
jhskolnick
more options

I tried to download onto a dvd to install on my desktop unit and when I tried to run the file the computer said the file was corrupt. I downloaded from my laptop (vista) to install on my desktop (xp)

I tried to download onto a dvd to install on my desktop unit and when I tried to run the file the computer said the file was corrupt. I downloaded from my laptop (vista) to install on my desktop (xp)

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If the file is corrupted then you need to download again.

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

Verify that the downloaded file works by starting it with a double click before copying to a DVD or USB stick.