This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I use several tabs on my 3.6.12 version of Firefox... The websties that I have tabbed work flawlessly for a few days to a week and the all of a sudden, some of the websites have formatting issues...

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 23 views
  • Nuɖoɖo mlɔetɔ Grandpa_Bambu

more options

Hello,

As I mentioned in the 'Question' section, this is what is happening on my Firefox ver. 3.6.12

I use several tabs on my 3.6.12 version of Firefox... In the last few months, the websites that I have tabbed work flawlessly for a few days to a week and then all of a sudden, some of the websites have incorrect formatting issues... and some links on the affected sites are inoperable. This will go on for a few days and then it will revert back to the correct page format... The sites that have the issues are: Canoe.ca, Facebook, Ebay and Kijiji... I have screen shots of the correct and incorrect formats for Canoe.ca. I have included links to my pics. The first pic is the 'incorrect' format and the second is the 'correct' format. You will notice in the URL box, that both pics are from the identical page...

http://farm5.static.flickr.com/4008/5144645098_65afec12e7_b.jpg

http://farm5.static.flickr.com/4126/5144642824_a5ba39d11d_b.jpg


Does anyone have any idea as to what is going on? Has this happened to anyone else? Does anyone know how to fix this... It is VERY frustrating when I cannot view/use certain websites...

TIA...

John - Brampton, Ontario Canada - bambu@rogers.com

Hello, As I mentioned in the 'Question' section, this is what is happening on my Firefox ver. 3.6.12 I use several tabs on my 3.6.12 version of Firefox... In the last few months, the websites that I have tabbed work flawlessly for a few days to a week and then all of a sudden, some of the websites have incorrect formatting issues... and some links on the affected sites are inoperable. This will go on for a few days and then it will revert back to the correct page format... The sites that have the issues are: Canoe.ca, Facebook, Ebay and Kijiji... I have screen shots of the correct and incorrect formats for Canoe.ca. I have included links to my pics. The first pic is the 'incorrect' format and the second is the 'correct' format. You will notice in the URL box, that both pics are from the identical page... [http://farm5.static.flickr.com/4008/5144645098_65afec12e7_b.jpg] [http://farm5.static.flickr.com/4126/5144642824_a5ba39d11d_b.jpg] Does anyone have any idea as to what is going on? Has this happened to anyone else? Does anyone know how to fix this... It is VERY frustrating when I cannot view/use certain websites... TIA... John - Brampton, Ontario Canada - bambu@rogers.com

Grandpa_Bambu trɔe

All Replies (2)

more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

more options

cor-el....

thank you... i have tried your suggestions... hopefully this will fix the issue...

John