This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

cnn does not load properly, Help

  • 5 ŋuɖoɖowo
  • 26 masɔmasɔ sia le wosi
  • 10 views
  • Nuɖoɖo mlɔetɔ blinkvet

blinkvet
blinkvet
more options

the usual top menu tracks down the left side and the latest news is listed in small font and the lower menus are not lined up correctly. It is like the frames are all messed up. It was fine but all of a sudden it was messed up. Loads fine in IE and loads fine in Firefox at work under XP. The problem I am having is with Windows 7.

the usual top menu tracks down the left side and the latest news is listed in small font and the lower menus are not lined up correctly. It is like the frames are all messed up. It was fine but all of a sudden it was messed up. Loads fine in IE and loads fine in Firefox at work under XP. The problem I am having is with Windows 7.

Ŋuɖoɖo si wotia

(I see that you already added a screenshot)

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

blinkvet
blinkvet Biabia la
more options

Tried that and it failed. Seemed like it should be something simple like that but to no avail. Thanks

blinkvet
blinkvet Biabia la
more options

Here are the images of the top, middle, and bottom portion of the page. Maybe this will help someone figure it out. I appreciate the help. This is the only tab that it occurs on and even if I close out and start fresh, this is how CNN acts.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Ɖɔɖɔɖo si wotia

(I see that you already added a screenshot)

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

cor-el trɔe

blinkvet
blinkvet Biabia la
more options

That worked great- that should maintain my eyesight and stop the migraines. Thanks