This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

getting "urgent" alarm, advising I upgrade to 3.6, have done this but continue to get this alarm.

  • 1 ŋuɖoɖo
  • 4 masɔmasɔ sia le wosi
  • 4 views
  • Nuɖoɖo mlɔetɔ TonyE

ryarington
ryarington
more options

I get this alarm when I first connect to firefox "urgent" you version of firefox is not longer protected against attacks. get the upgrade. I have upgraded twice to 3.6, but continue to get this alarm notice

I get this alarm when I first connect to firefox "urgent" you version of firefox is not longer protected against attacks. get the upgrade. I have upgraded twice to 3.6, but continue to get this alarm notice

All Replies (1)

TonyE
TonyE
  • Moderator
more options

Your user agent string (identifies the version of Firefox) is "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4 ( .NET CLR 3.5.30729; .NET4.0C)"

This indicates that you are using Firefox 3.0.4, this can happen if an add-on has altered the user agent string. If you have upgraded and are still getting the message, you can reset the user agent string so that it correctly identifies the version of Firefox, for details see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser