This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

where is the padlock icon when visiting a secure site with 4.0?

  • 2 ŋuɖoɖowo
  • 9 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ Kai Engert

more options

Just loaded FF 4.0 for Mac and cannot find the padlock icon when I visit a secure site. Please advise.

Just loaded FF 4.0 for Mac and cannot find the padlock icon when I visit a secure site. Please advise.

All Replies (2)

more options

The padlock has been replaced with the site identity button, for details on using it see https://support.mozilla.com/kb/Site+Identity+Button

more options

Ideally you should focus on the new identity button that is explained in the previous post.

However, there is an addon that adds the padlock icon to Firefox 4. https://addons.mozilla.org/en-US/firefox/addon/padlock-icon/

Because the status bar at the bottom of the window is no longer shown by default, this addon displays the padlock inside the identity button. For users who are trained to look for a padlock, this might help them to move their attention to the new identity button.