This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't get Firefox web browser at all after trying to download Firefox 4.0

  • 4 ŋuɖoɖowo
  • 17 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ TonyE

more options

Downloaded Firefox 4.0 for Max OS X --(Step #2 )When prompted, dragged Firefox icon into Application folder ! unable to get passed 2nd step of download -Unable to drag icon to dock-- when click on icon it repeats step #2.

now unable to open old version of firefox  states" cannot open application Firefox because it is not supported on this system"

I am at a loss -- how can this be fixed!! Thank you A Desmond

Downloaded Firefox 4.0 for Max OS X --(Step #2 )When prompted, dragged Firefox icon into Application folder ! unable to get passed 2nd step of download -Unable to drag icon to dock-- when click on icon it repeats step #2. now unable to open old version of firefox states" cannot open application Firefox because it is not supported on this system" I am at a loss -- how can this be fixed!! Thank you A Desmond

Ŋuɖoɖo si wotia

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox

If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

Xle ŋuɖoɖo sia le goya me 👍 2

All Replies (4)

more options

Ɖɔɖɔɖo si wotia

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox

If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

more options

Thanks TonyE. This is a nightmare!!. I have a MAC OS / version 10.4.11 I downloaded Firefox 3.6 from site you suggested, & got the same prompt to drag the Firefox icon into the application which downloads but does not allow me to open it. Everytime I click it opens the same folder to drag the iicon into the application folder. How do I stop this vicious cycle ???? Thanks again

more options

YEA! success after 2 days of frustration !!! THANK YOU TonyE You made my day

more options

You're welcome