This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem with attachments automatically saving as Firefox documents

  • 1 ŋuɖoɖo
  • 4 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ Xircal

more options

As my older Dell CPU does NOT have any USB ports, a friend of mine is uploading photos to her laptop with Windows 7 (my computer is running XP) but when she goes to save and attach them to Yahoo! emails sent to me, the photos themselves are completely visible within the body of those emails; attempts I make to save them to my desktop result in their being strictly Firefox documents opening a new FF window every time. While I CAN view them with the Windows photo viewer by specifying it, they still CANNOT be attached/uploaded or are visible within upload windows even after adding the .jpeg file extension and quotes as instructed.....I'm not sure if the issue lies with Windows 7 and her configuration of the attachment mechanism, Firefox and/or Yahoo! conflicts or a combination of everything. Please advise; never had this problem before now!

As my older Dell CPU does NOT have any USB ports, a friend of mine is uploading photos to her laptop with Windows 7 (my computer is running XP) but when she goes to save and attach them to Yahoo! emails sent to me, the photos themselves are completely visible within the body of those emails; attempts I make to save them to my desktop result in their being strictly Firefox documents opening a new FF window every time. While I CAN view them with the Windows photo viewer by specifying it, they still CANNOT be attached/uploaded or are visible within upload windows even after adding the .jpeg file extension and quotes as instructed.....I'm not sure if the issue lies with Windows 7 and her configuration of the attachment mechanism, Firefox and/or Yahoo! conflicts or a combination of everything. Please advise; never had this problem before now!

All Replies (1)

more options

Ask your friend with the Win 7 OS to zip the images before she sends them to you. Also, she needs to add them as an attachment, not by dragging and dropping them into a mail.

By the way, when you say your 'cpu' doesn't have any USB ports, are you talking about a laptop, or a PC?