This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot install the new version of firefox in mi mac os x system. It says that i do not have the permission to do that

  • 2 ŋuɖoɖowo
  • 22 masɔmasɔ sia le wosi
  • 30 views
  • Nuɖoɖo mlɔetɔ rafaurdaneta84

more options

i tried to install the newest version of firefox but i couldn't. when i drag the firefox item to the application folder it asks me if i want to replace the previous version, and i click on REPLACE. After doing that i says that operation cannot be completed because i do not have some permissions to do that.

i tried to install the newest version of firefox but i couldn't. when i drag the firefox item to the application folder it asks me if i want to replace the previous version, and i click on REPLACE. After doing that i says that operation cannot be completed because i do not have some permissions to do that.

Ŋuɖoɖo si wotia

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

Xle ŋuɖoɖo sia le goya me 👍 3

All Replies (2)

more options

Ɖɔɖɔɖo si wotia

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

Thanks. It worked perfectly.