This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

problems uninstalling

  • 1 ŋuɖoɖo
  • 3 masɔmasɔ sia le wosi
  • 11 views
  • Nuɖoɖo mlɔetɔ bsacheli

more options

we followed the directions on the uninstall firefox web browser page. including the part where you go to the uninstall folder on the c: drive and use the helper application to uninstall firefox. this does not work because a popup box displays an error message saying "can't initialize plugin please try again later." we tried restarting the computer and redoing all these exact steps again only to get the same problems and error messages.

we followed the directions on the uninstall firefox web browser page. including the part where you go to the uninstall folder on the c: drive and use the helper application to uninstall firefox. this does not work because a popup box displays an error message saying "can't initialize plugin please try again later." we tried restarting the computer and redoing all these exact steps again only to get the same problems and error messages.

All Replies (1)

more options

I cant completly uninstall FF5 either im trying to reinstall it but all i get is a message saying i need to reboot so FF5 can continue to uninstall it. ive restarted my computer atleat 10 times since I got that message the first time.