This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

All my downloads fail to open when using Download Helper (with Mandriva OS). Please advise

  • 2 ŋuɖoɖowo
  • 4 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ olinjr

olinjr
olinjr
more options

when using the Download Helper (mostly Jazz on the Tube videos) the videos fail. The actual name of the video has "failed" in my download helper folder. Your video guide states I can just start the video and use the tool and the save dialog box will appear. Please advise. Respectfully, Olin

when using the Download Helper (mostly Jazz on the Tube videos) the videos fail. The actual name of the video has "failed" in my download helper folder. Your video guide states I can just start the video and use the tool and the save dialog box will appear. Please advise. Respectfully, Olin

All Replies (2)

foxyshadis
foxyshadis
more options

If this is the extension you're talking about, you should contact them about it, since Mozilla doesn't make it.

olinjr
olinjr Biabia la
more options

the link to their website was very useful. thanks