This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I lost the old tool bar with my bookmarts and nothing is the same. I hate it.

more options

When the latest update occurred, nothing has worked the same. The program worked fine until then. My bookmarks are not the same and almost unusable. I have to enter every web site address. Help.

When the latest update occurred, nothing has worked the same. The program worked fine until then. My bookmarks are not the same and almost unusable. I have to enter every web site address. Help.

All Replies (1)

more options

What do you mean by not the same, your own bookmarks are missing or rearranged.

Since you say old toolbar, expect you are referring to the Bookmarks Toolbar. Bring up the Bookmarks Sidebar ("Ctrl+B"). If you look at the "Bookmarks Toolbar" there is everything okay there, and if you use "Alt" to see all of your toolbars, the bookmarks toolbar is messed up(or the Bookmarks Menu out of date). If so then see ..

http://kb.mozillazine.org/Corrupt_localstore.rdf Take a picture of your toolbars first, so you can re-customize toolbars easily