This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

[SOLVED] SWF files are not working in Firefox 5.0.1. When visiting websites with 'zoom' on photos Forefox asks how to handle rather than just going to zoom

  • 1 ŋuɖoɖo
  • 6 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ warrenrathjen

more options

On previous versions of Firefox I was able to use the 'zoom' feature on photos at retail websites. This no longer works. (You can go to Territory Ahead as an example). Firefox asks what to do with the SWF file. There is no option to use Shockwave (I think this is a Shockwave file). Thanks for your help. Warren

On previous versions of Firefox I was able to use the 'zoom' feature on photos at retail websites. This no longer works. (You can go to Territory Ahead as an example). Firefox asks what to do with the SWF file. There is no option to use Shockwave (I think this is a Shockwave file). Thanks for your help. Warren

cor-el trɔe

All Replies (1)

more options

Ooops. Never mind. I recently upgraded other programs and I no longer had the Shockwave player installed in my system. Reinstalled it and all if well.