This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot click on mailto links. There is no 'mailto' application in the list of applications and if I click 'Send Link...' nothing happens

more options

I cannot click on mailto links. There is no 'mailto' application in the list of applications and if I click 'Send Link...' nothing happens

I cannot click on mailto links. There is no 'mailto' application in the list of applications and if I click 'Send Link...' nothing happens

All Replies (2)

more options

If you really need to email someone then if their email address is displayed then you could simply copy and paste it into the 'To:' box on and email message. Or you could try hovering over the mailto link with your mouse, right click and click 'Copy email address' (it should be the second option down).

Also, do you know if you have a default email program (also known as an email client) set? It maybe that if you don't, then Firefox doesn't know what to do so does nothing.

If this was the answer you were looking for, please click 'Solved' -- Thanks.

strongwind trɔe

more options

Thanks but yes, I knew all that. There is a problem in my 'Applications list' in that there is no 'mailto' entry. As a result, when I click on >File>Send Link... nothing happens as >File>Send Link... simply references the 'mailto' entry in the Applications list (>Tools>Options>Applications tab