This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Why don't I have a paddlock anymore when I go to my Net Bank? I cna't check that it is secure if there is no paddlock?

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ the-edmeister

kimpward@gmail.com
kimpward@gmail.com
more options

Before I upgraded my Firefox when I went to log on to my Net bank I could see a little padlock in the corner of the log in screen and this helped me to know that I was secure in accessing my banking details. Why don't I see the little padlock anymore? How will I know if it's secure or not?

Before I upgraded my Firefox when I went to log on to my Net bank I could see a little padlock in the corner of the log in screen and this helped me to know that I was secure in accessing my banking details. Why don't I see the little padlock anymore? How will I know if it's secure or not?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

The Statusbar is gone and the "lock" with it. Security information about a web page is shown by the Site Identity Button.
The old padlock could give users a false sense that a site is secure by not supplying all of the information about a site and only showed that there is a secure connection that didn't guarantee that you are connected to the right server. The Site Identity Button was introduced in Firefox 3.0 to show more complete "identity" information for HTTPS web pages.
https://support.mozilla.com/en-US/kb/Site+Identity+Button

You can add a padlock to the location bar with the Padlock add-on- https://addons.mozilla.org/firefox/addon/padlock-icon