Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

An incompatible browser has been detected-Have windows XP-says need 3.5x and 3.6x

  • 1 ŋuɖoɖo
  • 5 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ finitarry

more options

Trying to connect to a student loan application but states above reason--"incompatible browser???". I have the latest Firefox Installed. Message says I need Firefox 3.5x and 3.6x--????

Trying to connect to a student loan application but states above reason--"incompatible browser???". I have the latest Firefox Installed. Message says I need Firefox 3.5x and 3.6x--????

All Replies (1)

more options

You could install the portable Firefox version 3.6 to avoid a conflict with the newer version. If you can contact the person running the page itself, you could advise him that Firefox is now up to version 6, and version 7 will be available soon.