This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I cannot open my comcast mail since they changed their opening page for inboxes

  • 1 ŋuɖoɖo
  • 41 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ the-edmeister

debrafield
debrafield
more options

I have always been able to access my Comcast email inbox UNTIL Comcast changed their opening page for email. When they changed their opening page, it now shows just a portion of your new email and you have to click on "View Entire Inbox" to actually read your mail. I can navigate to this page, but when I click on "View Entire Inbox" it simply gives me the exact same page and will not allow me to view my entire inbox. I phoned Comcast and they said it is an issue with Mozilla. I can still view my email via Safari. Any ideas? I miss Mozilla! I hate Safari!

I have always been able to access my Comcast email inbox UNTIL Comcast changed their opening page for email. When they changed their opening page, it now shows just a portion of your new email and you have to click on "View Entire Inbox" to actually read your mail. I can navigate to this page, but when I click on "View Entire Inbox" it simply gives me the exact same page and will not allow me to view my entire inbox. I phoned Comcast and they said it is an issue with Mozilla. I can still view my email via Safari. Any ideas? I miss Mozilla! I hate Safari!

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Yeah, Comcast didn't bother testing that new interface properly with Firefox, so it is a "Mozilla problem". They did the same thing two years ago with the last major re-design of their web mail interface, but they fixed it a little faster then.

The Xfinity Connect Lite interface works properly in Firefox 6.0, so you need to open Preferences > General near the top of that page and switch to the Connect Lite version. See the screenshot below.