This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't open the security tab in options

  • 1 ŋuɖoɖo
  • 4 masɔmasɔ sia le wosi
  • 3 views
  • Nuɖoɖo mlɔetɔ the-edmeister

more options

When I click on tools, options, and then the security tab, it does not open the security options. Every other tab works, just not security. The screen stays on whatever option I am on, and does not change to show me security.

When I click on tools, options, and then the security tab, it does not open the security options. Every other tab works, just not security. The screen stays on whatever option I am on, and does not change to show me security.

All Replies (1)

more options

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4/5/6/7 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes