This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

try to clear recent history but got message "Quicktime failed...". Using firefox6.0.2

  • 2 ŋuɖoɖowo
  • 38 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ singsong88

more options

Tried many times but still same error. Only after i installed Quicktime Lite that I am able to clear my recent history. What has Quicktime got to do with clearing my firefox history ? I am now FORCE TO INSTALL Quicktime if i want to use Firefox.

Tried many times but still same error. Only after i installed Quicktime Lite that I am able to clear my recent history. What has Quicktime got to do with clearing my firefox history ? I am now FORCE TO INSTALL Quicktime if i want to use Firefox.

All Replies (2)

more options

That can be caused by clearing cookies via Clear Recent History.
Current Firefox versions also try to clear cookies and other data created by plugins.
You can let the cookies expire instead if you close Firefox to avoid that.

more options

Thank you for your response. My problem is already fixed by installing (unwillingly) Quicktime Lite. But I still can't understand why clearing Quicktime cookies in firefox require executing the Quicktime program. I thought "clearing cookies" here simply means "delete cookies". Also I have tried closing ff and even reboot several times but can't clear history until I install QT.