This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks Menu works but Bookmarks Library folder is empty, will not import bookmarks or save new bookmarks.

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 4 views
  • Nuɖoɖo mlɔetɔ 5petes

more options

I can see and use previously bookmarked pages from the Bookmarks bar. The bookmarks library folder, however is empty. I cannot import or restore bookmarks to it, and it will not save new bookmarks. In fact, the "Add bookmarks" does not list any folders in which to file new bookmarks. I tried trashing Firefox and downloading a new version. Didn't solve it. I searched the troubleshooting resources and the only help I found suggested opening the Profile folder to delete possibly corrupted files such as places.sqlite but can't find any such folder or files on my hard drive. Help! Thank you!

I can see and use previously bookmarked pages from the Bookmarks bar. The bookmarks library folder, however is empty. I cannot import or restore bookmarks to it, and it will not save new bookmarks. In fact, the "Add bookmarks" does not list any folders in which to file new bookmarks. I tried trashing Firefox and downloading a new version. Didn't solve it. I searched the troubleshooting resources and the only help I found suggested opening the Profile folder to delete possibly corrupted files such as places.sqlite but can't find any such folder or files on my hard drive. Help! Thank you!

Ŋuɖoɖo si wotia

All Replies (2)

more options

Ɖɔɖɔɖo si wotia

more options

This was very helpful and it worked really well. I just deleted the places.sqlite file, restarted and all was well, BUT....it took me a lot of time to figure out how to get to my "Profile" folder. For those of you with this same problem this wonderful folder is at username/library/applications support/Firefox/profiles/weirdlynamed folder. Good luck!