This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot scroll down or open the down arrow in any location. Also cannot print on American Greetings.

  • 1 ŋuɖoɖo
  • 3 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

When I click on the down arrow, I get a very quick "blip" and it doesn't open. When I try to scroll down, it will scroll down until I take my pointer off the scroll button and will very quickly go back up to the top. This happens on all scroll bars and down arrows when in FF. I cannot get the down arrow for "this happened below.

When I click on the down arrow, I get a very quick "blip" and it doesn't open. When I try to scroll down, it will scroll down until I take my pointer off the scroll button and will very quickly go back up to the top. This happens on all scroll bars and down arrows when in FF. I cannot get the down arrow for "this happened below.

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).