This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am using 7.0.1 but got a message to update to 3.6.23? Why? Was this you or a hacker?

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 2 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

As I always update my Firefox, when I got the message to update t0 3.6.23, I said yes. I was up late last night and not fully aware of the fact that I had 7.0 installed.

I uninstalled 3.6.23 but want to know why I got it in the first place: was this you or a hacker?

I have two external drives with all my working data, which I disconnected as soon as I realized that I did not need/want 3.6.23 so I can not do any work until I hear fro you.

Thanks

Windows XP SP2, lost of add-ons and plug-ins (which is why I refer FF to IE)

As I always update my Firefox, when I got the message to update t0 3.6.23, I said yes. I was up late last night and not fully aware of the fact that I had 7.0 installed. I uninstalled 3.6.23 but want to know why I got it in the first place: was this you or a hacker? I have two external drives with all my working data, which I disconnected as soon as I realized that I did not need/want 3.6.23 so I can not do any work until I hear fro you. Thanks Windows XP SP2, lost of add-ons and plug-ins (which is why I refer FF to IE)

All Replies (1)

more options