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Pop up blocker is not saving exceptions. When I come back I have to add the address back to exceptions everytime. Shouldn't these sites be saved for me? How can I fix it. It doesn't do this in IE so it is a Firefox issue. Thanks for your help

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Pop up blocker is not saving my exceptions list.

Pop up blocker is not saving my exceptions list.

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Make sure that you do not use "Clear Recent History" to clear the "Site Preferences".

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I do not use Clear Recent History. When I leave Firefox and come back later my exceptions are gone.

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If you use cleanup software like CCleaner then check the settings for the Firefox application.

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If the popups you want are triggered by clicking something, you can make an exception this way, to allow only clicked items to produce popups. In about:config, use this setting:

dom.disable_open_click_delay - I use 3000 (3 seconds)

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I don't use any cleaner. I don't understand what about config is. I am not very computer literate so I don't want to mess anything up.

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

In Firefox 4+ you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)