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The drop down menus work intermittently; all add-ons are disabled.

  • 7 ŋuɖoɖowo
  • 9 masɔmasɔ sia le wosi
  • 10 views
  • Nuɖoɖo mlɔetɔ MikeStumpf

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When I run the cursor over a menu item; File, Edit, History, etc., the drop down menu does not drop. If I click on the menu items, the drop down menus will appear and then disappear. If I keep doing this for several seconds, the menus will appear when selected. I am having the same problem with this help screen when I do a right click with the mouse.

Thanks - Mike F.

When I run the cursor over a menu item; File, Edit, History, etc., the drop down menu does not drop. If I click on the menu items, the drop down menus will appear and then disappear. If I keep doing this for several seconds, the menus will appear when selected. I am having the same problem with this help screen when I do a right click with the mouse. Thanks - Mike F.

Ŋuɖoɖo si wotia

In Firefox 4 and later Safe mode disables extensions and disables hardware acceleration.

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

Xle ŋuɖoɖo sia le goya me 👍 4

All Replies (7)

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Ɖɔɖɔɖo si wotia

In Firefox 4 and later Safe mode disables extensions and disables hardware acceleration.

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

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Thanks a lot - disabling the hardware acceleration worked.

Mike F.

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My MAC navigation for Tools is Web Search, Downloads, Add Ons, Set Up Sync, Web Developer, Page Info. Now what do I do. There is no Tools/Options. See attached. Thanks.

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If you are not on Windows then instead of Tools > Options use:

  • Linux: Edit > Preferences
  • Mac: Firefox > Preferences
  • Windows: Firefox > Options or Tools > Options

Press F10 if the menu bar is hidden on Windows and Linux

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Thanks very much. But when I go to Firefox Preferences, then what? I've search for anything to disable hardware extensions and cannot find it. Appreciate your help.

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heads up. it was my logitech mouse. disconnected that. everything works fine.