This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I am having problem in downloading data.

  • 1 ŋuɖoɖo
  • 5 masɔmasɔ sia le wosi
  • 5 views
  • Nuɖoɖo mlɔetɔ AJ Godinho

Vinod K Dangwal
Vinod K Dangwal
more options

Upon opening any video an icon with three balls rotating used to show up when I wanted to download the same. This is missing. Kindly help.

Upon opening any video an icon with three balls rotating used to show up when I wanted to download the same. This is missing. Kindly help.

All Replies (1)

AJ Godinho
AJ Godinho
more options

You probably had the Video DownloadHelper add-on in your previous version of Firefox. In the new Firefox 8.0 version, add-ons are not automatically enabled. You may already have the add-on installed, but it may be disabled. Check your add-ons page and enable that add-on or just reinstall it. You can do so by going to \Firefox\Add-ons.

Edit: Adding this Add-ons Help article as well.

AJ Godinho trɔe